WORKFLOW AUTOMATION · CRM
AI voice and SMS assistant for lead follow-up, booking, and CRM updates.
Voice Palace helps businesses automate lead follow-up using AI voice and SMS agents while keeping CRM records updated. Teams can trigger AI calls and text conversations from workflow automations, sync customer conversations, book appointments, apply outcome-based tags, update contact records, and send call summaries, recordings, outcomes, and booking details back to the CRM.
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You’ve Arrived At The Future Of Insurance Sales!
Everything your AI team needs after install
The same workspace your operators already use: Overview, Inbox, Calls, Voice Agents, SMS Agents, and Voice Outreach.
AI Voice Agents
Outbound and inbound calls with transcripts, outcomes, sentiment, and CRM write-back.
AI SMS Agents
First-touch texts, two-way threads, and human takeover from a single inbox.
Workflow Actions
Start an AI voice call or SMS outreach the moment a contact hits an automation.
Conversation Sync
SMS and call logs appear in your CRM conversation thread and in Voice Palace.
Booking
Agents check availability and book or reschedule on your existing calendars.
CRM Updates
Contacts, tags, custom fields, and opportunities stay current after every conversation.
See the product
Operators watch volume on Overview, reply from Inbox, and inspect every AI call with cost and outcome.
From marketplace install to first conversation
1. Install
Add Voice Palace to the subaccount that should use AI voice and SMS.
2. Connect
Approve access, open the app, and confirm the location under integrations.
3. Build Agents
Create a voice agent and an sms agent, then assign phone numbers.
4. Automate
Trigger Start AI Voice Call or Start AI SMS outreach from a contact workflow.
What Voice Palace does and how teams use it day to day.
Install the app, approve access, and finish workspace setup.
Build AI callers that follow up, qualify, and book appointments.
Send and receive AI text conversations from one inbox.
Start and AI voice call or SMS outreach from a contact workflow.
How SMS and voice activity stay in sync with your CRM inbox.
Contacts, tags, custom fields, opportunities, and calendars.
Why we request each permission and how the data is used.
Need help reviewing or installing?
Documentation covers install, agents, workflows, and every permission we request. Support is available by email and phone.
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Features
Live Real-time Support
Smart Inbox Suite
Desktop and Mobile App
Sales Management
Lead Capturing
Lead Nurturing
Integrated Calendars
Appointment Booking
CRM
Email Marketing
SMS Messaging
Team Training Portal
Insurance Website
Website & Funnel Builder
Online Review Generator
Reporting & Analytics
1-Year email Campaign
Form & Survey Builder
1-click email & texting
Payments & Invoicing
WebChat Widget
Powerdialer
Team Training Portal
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